What is the Grievance Redress Mechanism (GRM)?
The GRM is a procedure that will be used to identify, track, and manage grievances raised by Project stakeholders in relation to Project activities (construction and future operations). For more information on this process, click through to the Grievance Summary page. To fill out a Grievance Form, click here.
The diagram below shows the GRM process for receiving, managing and resolving grievances related to Project activities.
